Travel plans can change in an instant. Whether it’s a family emergency, a shifting work schedule, or simply finding a better fare for your vacation, knowing how to handle your booking is crucial. If you’re flying with this Minnesota-based carrier, you are likely looking for the most current Sun Country Airlines cancellation policy. The good news is that the airline offers several layers of flexibility, from a standard 24-hour grace period to fee-free changes if you cancel far in advance. However, the amount you pay—or get back—depends entirely on when you cancel and the type of ticket you bought.
In this guide, we’ll break down the Sun Country Airlines cancellation policy 2026, including refunds, same-day changes, no-show rules, and how to avoid costly mistakes.
Quick Overview: Sun Country Airlines Cancellation Policy
✈ 24-Hour Grace Period: Cancel within 24 hours of booking for a full refund, provided your flight departs at least 7 days later.
✔ Free Cancellation: Cancel at least 60 days before departure for a full refund (on eligible fares) or to avoid fees.
✔ Fees & Timelines:
59–14 Days Before Departure: Cancellation fee of $39 per passenger applies.
13–0 Days Before Departure: Cancellation fee increases to $79 per passenger.
Non-Refundable Fares: Cancel after 24 hours? You won't get cash back, but you will receive a travel credit for the remaining value (minus fees).
✔ Airline-Initiated Cancellations: If Sun Country cancels or significantly delays your flight, you are entitled to a full refund or free rebooking.
✔ No-Show Policy: If you don’t cancel and miss your flight, the ticket value is forfeited, and a $300 no-show fee may apply.
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Understanding the 24-Hour Cancellation Policy
One of the most traveler-friendly rules in the industry is the DOT-mandated 24-hour risk-free window. The Sun Country Airlines 24 hours cancellation policy is designed to give you peace of mind immediately after booking.
If you book a flight directly with Sun Country (via their website or customer service), you have a full 24 hours to cancel without penalty. You must ensure your flight's departure date is at least seven days away to qualify. This applies to all fare types, including non-refundable tickets.
This is the perfect time to double-check your itinerary for spelling errors or date mistakes. If you find an error or your plans change within this window, you can cancel online and receive 100% of your money back to your original payment method.
Read More: Etihad Airways Cancellation Policy
Sun Country Airlines Refund Policy: Cash vs. Credit
Understanding the difference between a cash refund and a travel credit is vital. The Sun Country Airlines refund policy is straightforward but varies based on your ticket's refundability.
Refundable Tickets
If you purchased a refundable fare (often more expensive), you are eligible for a cash refund if you cancel. The money goes back to your original payment method, though processing can take 7–20 business days depending on your bank.
Non-Refundable Tickets
Most tickets sold are non-refundable. If you cancel outside the 24-hour window, you are not entitled to cash. Instead, the remaining value of your ticket (minus any applicable Sun Country Airlines cancellation fees) is issued as a travel credit. These credits are usually valid for 12 months from the date of issue and can be used for future Sun Country travel.
Airline-Initiated Cancellations
If Sun Country cancels your flight or it is delayed by more than six hours, you are entitled to a full refund, even if you hold a non-refundable ticket . You can also choose to have them rebook you on the next available flight at no extra cost.
Sun Country Airlines Cancellation Fees for 2026
Nobody likes surprise fees. Knowing the Sun Country Airlines cancellation fees ahead of time helps you decide whether to cancel now or hold onto your ticket. The fee structure is based on how close you are to the departure date.
60+ Days Before Departure:
Cancellation Fee: $0 (Free)
Refund/Credit Type: Full refund to original payment method (refundable fares) or full value as a travel credit (non-refundable fares).
59 – 14 Days Before Departure:
Cancellation Fee: $39 per passenger
Refund/Credit Type: Remaining value issued as travel credit (non-refundable fares) or cash refund minus fee (refundable fares).
13 – 0 Days Before Departure:
Cancellation Fee: $79 per passenger
Refund/Credit Type: Remaining value issued as travel credit (non-refundable fares) or cash refund minus fee (refundable fares).
After Departure (No-Show):
Cancellation Fee: Full ticket value forfeited + $300 No-Show Fee
Refund/Credit Type: Ticket voided; rebooking requires a new purchase.
How to Cancel a Sun Country Airlines Flight
Wondering how to cancel Sun Country Airlines flight? The process is designed to be user-friendly, but following the right steps ensures you don't lose your credit.
Online (Recommended): Go to the Sun Country website and navigate to "My Trips." Enter your confirmation number and last name. Select the flight you wish to cancel and follow the prompts. The system will immediately show you the fees and the remaining credit amount.
By Phone: If you have a complex booking (like a vacation package) or need clarification, calling customer service is best. If you booked through a third party, you must contact them directly, as Sun Country cannot modify these bookings.
At the Airport: You can cancel at the ticket counter, but for last-minute changes, it is usually faster to use the app or website.
Pro Tip: If your travel dates are flexible but you are unsure about going, consider purchasing the Change Fee Waiver at booking. This allows you to make one change up to 1 hour before departure without paying the standard change fee (though fare differences still apply).
The No-Show Policy and Missed Flights
The Sun Country Airlines no-show policy is strict. If you fail to show up for your flight and do not cancel your reservation beforehand, Sun Country will cancel the remainder of your itinerary (including return flights) and you will forfeit the entire ticket value.
Additionally, a "No-Show Passenger" is assessed a fee of $300 per direction .Always cancel your booking, even if it is an hour before departure. While you may still incur a fee, canceling preserves the value of your ticket as a travel credit. If you simply don't show up, that money is gone.
Sun Country Airlines Rebooking and Change Policy
If your dates shift but you still want to travel, you might be looking at the Sun Country Airlines rebooking policy or a change rather than a cancellation.
Same-Day Flight Changes
Need to catch an earlier flight? The Sun Country Airlines same-day flight change option is available, subject to seat availability. You can request a same-day standby or confirmed change, usually for a reduced fee or the standard change fee based on your fare.
Changing Your Flight
The process for changing a flight is similar to canceling. You will need to pay the difference in fare if the new flight is more expensive. If the new flight is cheaper, Sun Country typically issues the difference as a travel credit . For step-by-step help with complex changes, our partners at toursntravelpro at +1-866-679-5070 can guide you through the options.
Tips to Avoid Cancellation Fees
Use the 24-Hour Window: If you are unsure about a booking, book it anyway. You have 24 hours to decide for free.
Cancel Early: If you know you aren't traveling, cancel immediately. Waiting costs money. Remember, canceling at 60 days out is free.
Monitor Airline Emails: If the airline changes your schedule significantly, you may qualify for a free refund. Don't ignore these emails.
Consider Travel Insurance: For expensive or complex trips, insurance can cover cancellation for reasons outside the airline's standard policy (like illness).
Read More: Volaris Airlines Cancellation Policy
Frequently Asked Questions (FAQ)
1. Does Sun Country have a 24-hour cancellation policy?
Yes. You can cancel within 24 hours of booking for a full refund if your flight is scheduled at least 7 days later.
2. Can I get a refund if I cancel a non-refundable Sun Country flight?
Generally, no. If you cancel after 24 hours, you will receive a travel credit for the value of the ticket, minus any applicable cancellation fees.
3. How long does it take to get a refund from Sun Country?
For credit card purchases, refunds are typically processed within 7 business days, though it may take up to 14 days for your bank to post it. Cash or check payments can take up to 20 days.
4. What happens if I miss my Sun Country flight?
You will be marked as a "no-show." Your ticket will be canceled, you will lose its value, and a $300 no-show fee may be applied to any future bookings related to that itinerary.
5. Does Sun Country charge a fee to change a flight?
Yes, unless you are within the 24-hour window or purchased a Change Fee Waiver. Fees range from $36 to $79 depending on timing, plus any fare difference.
6. If Sun Country cancels my flight, can I get a refund?
Absolutely. You are entitled to a full refund to your original payment method, regardless of your fare type.
7. What is the cancellation fee if I cancel 10 days before my flight?
If you cancel within 13 days of departure, the fee is $79 per passenger.
8. Where do I find my travel credit?
Travel credits are usually linked to your name or provided as a voucher code. You can often apply them during booking on the Sun Country website.
Conclusion
Navigating the Sun Country Airlines cancellation policy doesn't have to be stressful. By remembering the key milestones—the 24-hour grace period, the 60-day free cancellation mark, and the increasing fees as you get closer to takeoff—you can make informed decisions that save you money. Always act before your flight departs to salvage value from your ticket, and never be a no-show if you want to avoid losing your investment.
For personalized assistance with your travel plans, including cancellations and rebooking, reach out to the experts. Call toursntravelpro at +1-866-679-5070 today to ensure your journey is smooth from start to finish.